Frequently Asked Questions

• What is Pathformers?

  

  Pathformers is a groundbreaking platform designed to empower parents with comprehensive insights into childhood mental health and development. Created by Dr. Maya Bristow Klein, Pathformers offers a wealth of videos on a wide range of topics from anxiety and ADHD to depression and autism, all tailored to provide actionable guidance and support.

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• Who created Pathformers and why?

  

  Dr. Maya Bristow Klein, a passionate psychologist and psychoanalyst, is the creative force behind Pathformers. Moved by the struggles that families encountered throughout the Covid-19 pandemic, she recognized a pressing need for a space that could deliver professional advice and support on child mental health matters. Dr. Klein, with parents and their challenges firmly in mind, envisioned a platform that would make it easier for them to access resources aimed at fostering their children's mental well-being. And so, Pathformers came into existence, with a mission to equip parents with the knowledge and tools essential for guiding their children through their mental health journeys.

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• How does Pathformers help parents and caregivers?

  

  Pathformers empowers parents and caregivers by providing access to a rich library of videos that offer expert guidance on navigating various mental health challenges and developmental stages. Whether facing specific issues like social anxiety or general concerns about child development, Pathformers delivers tailored advice and support, making it a unique resource for those committed to fostering healthy development in children.

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• Can professionals benefit from Pathformers?

  

  Absolutely! While primarily aimed at parents and caregivers, Pathformers is also an invaluable resource for educators, mental health professionals, and anyone involved in nurturing and supporting children. It offers insights into mental health conditions and developmental guidance, fostering a comprehensive understanding of child well-being.

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• Can my school or organization purchase a group membership?

  

  Yes, we offer group memberships for schools and organizations. These memberships are specifically designed to accommodate the needs of larger groups, granting members access to our full range of resources and services. To learn more about our group memberships and to discuss how we can tailor these to fit your institution's needs, please reach out to us at info@pathformers.com.

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• How does Pathformers tailor its content to support parents?

  

  At Pathformers, we craft our content with the unique needs of parents and caregivers at the forefront, drawing from Dr. Klein's extensive clinical experience, educational insights, and in-depth training. This rich foundation is further informed by the real-world questions and concerns raised by parents themselves. Our dedication to staying relevant means that we base our topics on cutting-edge research, with a particular focus on psychoanalytic theory and childhood development principles. Each video and article is carefully created to provide not just informative but also practical advice, aimed directly at helping parents. This approach ensures that you, as a parent, have access to the most effective tools and knowledge to support your child's developmental journey.

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• How do I begin using Pathformers?

  

  Getting started with Pathformers is a breeze, designed for your convenience and to bring you closer to a world of support for your child's future. Here's a quick guide:

  1. Initiate Your Journey: Hit the "Get Started" button on our homepage to unlock a world of resources tailored for your family.
  2. Create Your Profile: Easily set up your account with just a bit of information to personalize your experience.
  3. Tailor Your Path: Share your child's age and your areas of interest. This helps us customize content and recommendations to suit your child's developmental stage and your family's needs.
  4. Seamless Exploration: Our platform remembers your preferences, ensuring a tailored browsing experience every time. Feel free to update your interests at any moment through your profile.
  5. Join Our Community: Gain full access to our video library by becoming a Pathformers member. Complete your payment information, and you're all set to explore our extensive resources.
  6. Dive into Discovery: With your membership, you have the entire Pathformers library at your disposal, curated to meet your family's unique journey.

  Welcome to Pathformers, where your journey towards supporting your child's mental health and development begins with just a few clicks!

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• Do the videos on Pathformers substitute for therapy?

  

  While Pathformers offers valuable resources, it's important to understand that an online service should not be viewed as a replacement for professional medical treatment. Individual needs vary greatly, and while some children and their families may find that Pathformers meets their needs effectively—saving them considerable time and resources—others may discover that it serves as a helpful tool in determining the direction of therapy with a clinician. It's crucial to recognize that each situation is unique. For some, the support from individual psychotherapy may be necessary to address their specific challenges and goals.

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• What's the cost to become a member of the Pathformers community?

  

  Experience the Pathformers community with your first 7 days completely free, giving you a glimpse into how we can support your child's mental health and wellness. For a monthly fee of $34.99 USD after your trial, you gain unlimited access to our extensive video library, expertly curated for parents. Our membership not only offers unlimited access to comprehensive resources but also includes insightful monthly newsletters from our founder, Dr. Maya Klein, and connects you with a community dedicated to the well-being of children.

  Pathformers ensures a hassle-free payment experience by accepting a wide range of payment methods. You can pay with any major credit or debit card, including Visa, MasterCard, American Express, and Discover. For added convenience, we also support digital payment options like Apple Pay and CashApp.

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• What is Pathformers' refund policy?

  

  At Pathformers, we aim for transparency and simplicity in every interaction, including our subscription policy. It's important to understand that our subscriptions are intentionally non-refundable to reflect our commitment to maintaining the premium quality of our resources and support services. This approach ensures that we can consistently provide valuable insights and guidance to our members.

  While we do not offer refunds for any unused portion of your subscription, we encourage you to take full advantage of our extensive resources to enrich your Pathformers experience. We recognize that circumstances can change, and we're committed to offering you flexibility and support throughout these transitions. You can easily manage your subscription settings to suit your evolving needs, and our dedicated team is always on hand to assist with any modifications you might require. Our goal is to make your journey with Pathformers as smooth and beneficial as possible.

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• Are subtitles or closed captions available?

  

  We're committed to making Pathformers accessible to families everywhere and understand the importance of subtitles and closed captioning. While we're currently working on adding these features in multiple languages for future updates, Safari and Google Chrome users can take advantage of Live Captions for real-time captioning of audio. We're excited about making our platform more inclusive and look forward to bringing you these enhancements.

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• Are the clinical examples in the videos based on real-life situations or people?

  

  The clinical examples in our videos are drawn from Dr. Klein's extensive experiences in the field, as well as from research and case studies offered by authors in the field of child psychology and development. However, they are not specifically tied to individual clients to ensure patient confidentiality is protected. Instead, they reflect common themes and scenarios encountered in clinical practice, providing valuable insights into various aspects of child psychology and development.

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• How often will new content be added?

  

  Rest assured, we're committed to keeping our platform fresh and engaging for you. New content is added weekly, ensuring there's always something new to explore and learn. If there's a specific topic you're eager to dive into, don't hesitate to reach out and share your interests with us. We're here to listen and strive to meet your requests whenever possible. Your input helps shape the content we create, ensuring it remains relevant and valuable to you.

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• Interested in personalized therapy sessions with Dr. Klein?

  

  If you're interested in working directly with Dr. Klein for personalized therapy sessions, simply visit her psychotherapy website to learn more and schedule a consultation. From there, you can reach out to Dr. Klein directly to discuss your needs and begin your journey towards improved mental health and well-being. We're here to support you every step of the way, whether through our online resources or personalized therapy sessions with Dr. Klein herself.